Use & Care

What are the benefits of cooking in Royal Prestige® cookware?

You can cook oil less and with minimal water and thereby get the maximum nutrients from your best sourced ingredients. More importantly, the advanced 5-layered construction provides gentle, even heat distribution while maintaining a sanitary non-toxic surface that is in contact with the food.

What does warranty cover? Are there any exclusions?

Royal Prestige® warrants that products will be free from defects in material and workmanship and will not permanently stain, rust, chip, melt, break or crack for 50 years from the date of purchase except that this warranty shall apply to the INNOVE® Silichromatic Cover Gasket for one year from the date of purchase.

The warranty will cover only normal household use, for example, the warranty will be void if the product gets damaged by neglect or improper assembly, maintenance, or servicing, or repair by unauthorized persons or used for commercial purposes.

Why does my pan have white spots on it?

Undissolved salt can leave white spots or even create pits at the bottom of your cookware. These pits do not affect the cookware’s performance but cannot be removed. Cooking with undissolved salt in the cookware can void the warranty. To avoid the above from occurring always add the salt after the water has boiled or the food has reached cooking temperature.

Why has my pan turned yellow?

Overheating or allowing a pan to boil dry will cause yellow, bronze, blue or rainbow tints on the stainless steel surface. The tints are harmless and can be removed by using a non-abrasive stainless steel cleanser, such as Royal Shine by Royal Prestige®. Apply the cleanser onto the dry cookware and with a moistened paper towel, rub in a circular motion. Once the stain is removed, wash pan in hot, soapy water and dry.

How do I wash the cookware for the first time?

Before using your new cookware for the first time, add 1/4 cup of vinegar to hot soapy water with a sponge to wash each piece. Wash it thoroughly and rinse well.

Why are there scratches on my cookware?
  • Stainless steel can scratch if handled incorrectly. Scratches do not affect the cookware performance, and therefore are not considered defects in workmanship or material. To avoid scratches:
  • Knives or sharp kitchen tools should not be used for cutting, stirring, or serving foods.
  • Always use wooden/ silicone spoons and spatulas while cooking food in your cookware.
  • Do not use an electric mixer in your cookware.
  • Always stack cookware carefully for storage or while loading them into the dishwasher.
How do I remove burned on grease?

Avoid scraping the pan or using metal scouring pads. When removing burned-on food, use a double-face sponge. The scrub fiber (green side) can be used on the inside, but only the soft sponge on the outside.

If that does not work, fill the cookware half way with water, place on the stove and bring to a boil for a few minutes. Allow water to cool and wash the pan as usual. Severe encrusted grease or food and burnt grease stains can also be removed by adding one cup of water and vinegar each with two spoons of baking soda to the cookware and bringing it to a boil for a few minutes. Once the soda fizzes off, allow water to cool and wash the pan as usual.

How do I clean the silicone rings of my cookware?

The Silichromatic Ring ™ can be soaked in half cup of hot water with ¼ cup vinegar and liquid soap overnight. Wash the gaskets as usual the next morning, this will help getting rid of grease and food odour, if any.